OUR TERMS & CONDITIONS

 

  • Check-in time is 01 PM & Check-out time is 11 AM
  • As per the Government of India’s security regulations, it is mandatory for all guests to show an identity proof (passport for foreigners) at the time of check-in. Please do ensure that you carry this with you. 
  • Total room rent is payable in advance in order to confirm the bookings. For weddings & other large functions, 80% of the approximate total billing is to be paid 40 days in advance in order to confirm the booking. We are not responsible if any damage and loss of your valuable thing and during event time our house keeping staff enter the room when any one guest in the room.
  • Personal food and beverages are strictly not permitted on the hotel premises.
  • Pushkar Retreat Resorts’ has right to canceled the reservation in any technical emergency so we shift to guest in similar property or instant refund.
  • Resorts shall not be responsible for any loss of or damage to your personal belongings. Our house keeping team enters the room when guest in the room
  • In case any damage is done to the hotel property by guests during their stay, it will be the sole accountability of the guest that made the booking and The Country Side Resort will levy damage charges as deemed fit.
  • Conference equipment is provided as per actual costs, on prior notice.
  • No charge for children below 5 years and a half rates for children below 10.
  • There are special charges for weekends, Holi, Christmas, and New Year. Please do contact our Sales Offices for further information.
  • Rates for fashion photography and filming are available on request.
  • All prices mentioned regarding rooms, meals, services and other facilities are exclusive of taxes. CGST and SGST rates as per the GST Act and GST Rules & Regulations will be levied on the corresponding services availed at the properties. All taxes are subject to change as per the Government regulations from time to time.
  • Swimming Pool time: 8 Am to 8 PM
  • 90% refund in case of Cancellation 20 days before the arrival date.
  • 50% refund in case of Cancellation 10 days before the arrival date.
  • 25% refund in case of Cancellation 5 days before the arrival date.
  • No refund in case of Cancellation within 3 days of arrival date.
  • No refund once you have checked in if you want to leave before your checkout date.
  • Any funds received from outside of India for bookings cannot be refunded outside of India.